Your Order confirmation sets the beginning of your delivery timeline. While we are dedicated to meeting the estimated timelines outlined in our order confirmation, delivery timelines are approximate. Delays in order delivery may also occur during promotional events, sales, and public holidays.
Yes, you are welcome to pick-up your order before 7pm, from our location in Dubai Motor City.
If you are not available to receive the order, please contact our Customer Support at info@homegift.com or call us on +971 50 256 0676.
We strive to fulfil your orders promptly, but occasionally, due to high order volumes, sales period, or unforeseeable events, delays may occur. In such instances, you will receive an email notification regarding the estimated delay. Should you require assistance or updates on a delayed order, please do not hesitate to get in touch with us on info@homegift.com or call us on +971 50 256 0676 to reschedule a booking for your delivery.
Please note that once you have been notified that your order has been dispatched, we will not be able to make any amendment to your delivery address anymore. However, if the new delivery address is within the UAE our Customer Support Team will be happy to update it.
Kindly be advised that if your order is not accepted at the address provided on the confirmed delivery date, we reserve the right to apply a re-delivery charge.
Currently, we are only delivering in the UAE. However, if we receive an international request, we will do our best to cater to our international customers if possible.
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